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Northern Images

Merchandise Return for Exchange Policy


Goods may be returned for exchange, with prior authorization, within 10 days of receipt of delivery.

To receive the appropriate authorization, please call or e-mail Northern Images to receive a Return Merchandise Approval number (RMA).

Returned goods must be in re-saleable condition and re-packaged appropriately to avoid damages in transit.

Goods being returned are to be shipped via PREPAID freight.

When returning merchandise, please include the following supporting documentation:

  • Proof of Purchase (original invoice or packing slip)

  • All original tags & labels (e.g. price tag, etc.)

  • Notation indicating the RMA number 

PLEASE NOTE: Unauthorized returns, or returns not identified by an RMA number, cannot be accepted and will be returned via COLLECT freight.

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